What methods of payment do you accept?
YM Sketch uses cash on delivery as it’s only method of payment.
Where do you ship?
YM Sketch currently ships only within Egypt.
When will I get my order?
An order takes between 3-6 working days for you to receive your order, if you need it before that, please contact [email protected] for rush orders.
Please note: orders are processed during business days (Sunday to Thursday 10:00 am to 6:00pm) Shipping times depend on the carrier.
Since deliveries are not made on Fridays ,Saturdays or public holidays, they will be made on the following working day.
What's your return policy?
If you are not satisfied with an item or items, please contact [email protected] with the stated issue and order number. Item(s) can only be returned within two weeks since the order was shipped out. The returned item(s) must be unworn, undamaged and in their original condition. Item(s) will be exchanged or refunded, depending on if the item is in stock for an exchange.
Can I modify or cancel my order?
It is not possible to edit or cancel a fulfilled order. However, once you receive the item, you can return it by sending an email to [email protected] determining a reason.
Do you do customized orders ?
Yes we do , minimum quantity of 500 unit.
Where can i find YM Sketch Products ?
In Stores Egypt , Jordan , Dubai UAE
you can find location details on the google maps below.